Privacy policy

Privacy Policy

Last Updated: September 5, 2026

At StyleQuest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

StyleQuest operates this online store and provides clothing, fashion products, accessories, and related products through our website.

For questions about this Privacy Policy or your personal information, please contact us:

Business Name: StyleQuest
Email: stylequestbc@gmail.com
Business Address: 7951 154 St, Surrey, BC, Canada
Phone: +1 778-697-8730

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with StyleQuest, we may collect certain information.

Personal Information

Depending on how you interact with our store, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number
Payment and transaction information
Account information
Order history
Products purchased or viewed
Customer service communications
Information you voluntarily provide to us

We do not normally have access to your complete payment card details when you pay through a third-party payment processor. Payment information may be processed securely by payment providers used by our store.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
General location information
Pages viewed
Products viewed
Referring website
Time spent on our website
Website interaction information
Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Deliver products to you
Send order confirmations and shipping updates
Provide customer service
Respond to questions, requests, or complaints
Manage your customer account
Improve our website and products
Personalize your shopping experience
Detect and prevent fraud, abuse, and unauthorized activity
Maintain website security
Analyze website performance and customer behavior
Send promotional emails or marketing communications where permitted by law
Administer promotions, discounts, contests, or other offers
Comply with legal and regulatory obligations
Protect our legal rights and interests

4. Cookies and Similar Technologies

StyleQuest may use cookies, pixels, tags, web beacons, and similar technologies to operate and improve our website.

Cookies may help us:

Keep items in your shopping cart
Remember your preferences
Maintain your session
Understand how visitors use our website
Measure advertising performance
Improve website functionality
Provide relevant advertising
Detect fraudulent or suspicious activity

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide services to you.

Shopify may collect and process personal information in connection with your use of our store, including information necessary to operate the website, process transactions, provide security, and support our services.

For more information about how Shopify handles personal information, please review Shopify's privacy practices on its website.

6. Payment Processing

When you make a purchase, your payment may be processed through third-party payment providers.

Depending on the payment method you choose, these providers may collect and process information such as:

Name
Billing information
Payment information
Transaction information
Fraud-prevention information

We do not intentionally store complete payment card information on our own systems unless specifically necessary and legally permitted.

Payment providers process information according to their own privacy policies.

7. Shipping and Order Fulfillment

To fulfill your order, we may share necessary information with shipping companies, delivery providers, fulfillment partners, and other service providers.

This information may include:

Your name
Shipping address
Phone number
Email address
Order information

We only provide information reasonably necessary to fulfill and deliver your order.

8. Service Providers

We may use third-party companies and service providers to help operate our business, including providers for:

Website hosting and technology
Payment processing
Shipping and fulfillment
Customer support
Email communication
Marketing
Advertising
Analytics
Fraud prevention
Website security

These providers may have access to personal information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.

9. Advertising and Analytics

We may use analytics and advertising services to understand how customers interact with our website and to measure or improve our marketing.

These services may use cookies, pixels, or similar technologies to collect information about website activity.

Depending on your location and applicable law, you may have choices regarding personalized advertising and certain forms of tracking.

10. Marketing Communications

If permitted by applicable law, we may send you marketing communications about:

New products
Special offers
Discounts
Promotions
Sales
Store updates
Other StyleQuest news

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Even if you opt out of marketing communications, we may still send you non-promotional messages necessary to complete or manage your orders, such as order confirmations, shipping notifications, account-related messages, or important service communications.

11. How We Share Your Information

We do not sell your personal information for money.

We may share personal information when reasonably necessary with:

Shopify and technology providers
Payment processors
Shipping and delivery companies
Fulfillment providers
Customer service providers
Marketing and advertising providers
Analytics providers
Fraud prevention and security providers
Professional advisers
Government authorities or law enforcement when legally required

We may also disclose information when necessary to protect our rights, property, customers, website, or business.

12. Business Transfers

If StyleQuest is involved in a merger, acquisition, reorganization, sale of assets, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable laws.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Complete transactions
Maintain business and financial records
Resolve disputes
Prevent fraud
Enforce our agreements
Comply with legal, tax, accounting, and regulatory requirements

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it as permitted by law.

14. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your personal information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Object to or restrict certain processing
Request a copy of certain personal information

These rights are subject to applicable legal limitations and exceptions.

To exercise a privacy right, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

16. Canadian Privacy

If you are located in Canada, we handle personal information in accordance with applicable Canadian privacy laws.

Depending on the circumstances, this may include requirements relating to consent, reasonable purposes for collection and use, safeguards, access, correction, and accountability.

If you have questions or concerns about how we handle your personal information, please contact us first so we can attempt to resolve your concern.

17. International Data Transfers

StyleQuest may use service providers located in countries other than your own.

As a result, your personal information may be processed or stored outside your province, territory, state, or country.

Where required by applicable law, we take appropriate steps regarding international transfers and the protection of personal information.

18. Children's Privacy

Our website is not intended for children who are below the minimum age required to use online services under applicable law.

We do not knowingly collect personal information from children without appropriate authorization where such authorization is legally required.

If you believe a child has provided us with personal information improperly, please contact us so we can review and take appropriate action.

19. Third-Party Websites

Our website may contain links to third-party websites, applications, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third parties before providing them with personal information.

20. Social Media

If you interact with StyleQuest through social media platforms, those platforms may collect and process information about you according to their own privacy policies.

Your interactions with social media features may also be visible to others depending on your privacy settings.

21. Fraud Prevention and Security

We may collect and use information to identify, investigate, and prevent:

Fraudulent transactions
Unauthorized account activity
Payment abuse
Theft
Security incidents
Other unlawful or harmful activity

We may share relevant information with payment processors, fraud-prevention services, law enforcement, or other parties where reasonably necessary and legally permitted.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

23. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, please contact us:

StyleQuest
Email: stylequestbc@gmail.com
Address: 7951 154 St, Surrey, BC, Canada
Phone: +1 778-697-8730

We will review and respond to privacy requests in accordance with applicable law.